The second most important thing about any web hosting is reliability. As a member of Better Business Bureau, Dun and Bradsheet, Powweb has no reliability issues. They have been around for more than ten years now. Companies with credibility issues do not last that long. As a member of BBB and D & B, Powweb has to keep its services in par with some of the leading web hosting services provider. Reliability is not an issue with Powweb.
Nine huge anonymous tier 1s connect Powwed with no redundancy issues. In case if one host has a crashed server, the other connection picks up. They all work as backups for each other which also help the uptime of the webpage. A matter of wee bit concern here is that no name has been given. This minutely makes you questions the validity of the claim. The customer service, customer care provided by Powweb is top notch as well. They provide 24 / 7 telephone support to their customers on weekdays. Same goes for the email support. You can call them up anytime and get technical help. Customer relations are an important part of any business. Powweb understands is well enough that it pays to be customer friendly. They also offer 30 day money back guarantee if their service fails to satisfy the customer's needs. Other than that, they operate message forums where the customers can seek live help via chat.
Powweb may not be the fancied web hosting company out there but it definitely is one of the highest marketed ones. It's affordable, customer friendly and reliable. If you are looking for something more then it is best to search out the web to see if there is something else that meet the needs which Powweb does not.