Hostgator has gotten many prizes and awards for its spectacular service. The services they provide are up to the mark since they use stellar technical support apparatus which is very advanced technology in itself. Hostgator has achieved perfection when it comes to the management of some of the related applications and tools.
Then comes the price factor. As compared to some of the other cheap web hosting companies, Hostgator provides your money's worth. The variety of packages and deals offered by the company ensure that they cater to the needs of a diverse range of customers. This in return also ensures that regardless of who their customers are and what they need the hosting for, they get a variety of packages to choose from, all at an affordable price.
Hostgator spends a large amount of their profit on advertisements on the web. In this age and time when internet has emerged as a giant marketing opportunity, Hostgator has leapt and taken the maximum advantage out of it. The competition in business hosting is intense which means that web hosting services use all sorts of marketing gimmicks to get their customers. Hostgator itself is an avid user of such techniques where their service isn't exactly any different than that of their competitors.
The customer support Hostgator offers is not any different than that of most of the other companies when it comes to cheap hosting. After you come across such flashy advertisements from the company, it is hard not to expect an out of this world service. Sadly enough, Hostgator does not meet the expectations when it comes to technical support and customer service.
The connection speed and the Server Speed provided by the Hostgator company may get an A + but it loses the battle when it comes to the customer service. Most of the customers fished by Hostgator are attracted to this service since it is heavily advertised as the best web hosting service but when the customers do not get the treatment of VIPs, it puts them off. Hostgator maybe a good service but they really need to pay more attention to their existing customers rather than putting all their efforts into hunting for new ones.